Welcome   To   FAZAR   INFOTECH
Back Office

A back office is a part of most corporations where tasks dedicated to running the company itself takes place. The term "Back office" comes from the building layout of early companies where the front office would contain the sales and other customer-facing staff and the back office would be those manufacturing or developing the products or involved in administration but without being seen by customers

We offer BPO services in the following areas:

Customer support services:

Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 and 365 days basis.

Technical support services:

Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and Usage support.

IT help desk services:

Our employee IT help-desk services provide technical problem resolution and support for corporate employees

Insurance processing:

Our insurance processing services provide specialized solutions to the insurance sector and support critical business processes applicable to the industry right from new business acquisition to policy maintenance to claims processing.

Data entry services:

 Data entry from Paper/Books with highest accuracy and fast turnaround time (TAT)

 Data entry from Image file in any format

 Business Transaction Data entry like sales / purchase / payroll.

 Data entry of E-Books / Electronic Books

 Data Entry: Yellow Pages / White Pages Keying

 Data Entry and compilation from Web site

 Data Capture / Collection

 Business Card Data Entry into any Format

 Data Entry from hardcopy/Printed Material into text or required format

 Data Entry into Software Program and application

 Receipt and Bill Data Entry

 Catalog Data Entry.

 Data Entry for Mailing List/Mailing Label.

 Manu scripting typing in to word

 Taped Transcription in to word.

 Copy, Paste, Editing, Sorting, Indexing Data into required format

Data conversion services

  Conversion of data across various databases on different platforms

 Data Conversion via Input / Output for various media.

 Data Conversion for databases, word processors, spreadsheets

 Conversion from Page maker to PDF format.

 Conversion from Ms-Word to HTML format

 Conversion from Text to Word Perfect.

 Conversion from Text to Word to HTML and Acrobat

 Convert Raw Data into required MS Office formats.

 Text to PDF and PDF to Word / Text / Doc

 Data Compilation in PDF from Several Sources.

 E-Book Conversion

Scanning, OCR with editing and indexing services:

 High speed Image-Scanning and Data capture services

 High speed large volume scanning

 OCR Data from Scanned page / image

 Scan & OCR paper Book in to CD.

 ADOBE PDF Conversion Services.

 Conversion from paper or e-file to various formats

Book keeping and accounting services:

  General Ledger

 Accounts Receivables and Accounts Payable

 Financial Statements

 Bank Reconciliation

 Assets / Equipment Ledgers

Form processing services:

 Insurance claim form

 Medical Form / Medical billing

 Online Form Processing

 Payroll Processing